Privacy policy
This Privacy Policy describes how Koreachi ("we", "us") collects, uses, and shares your personal information when you visit or make a purchase from our store.
**Information we collect.** When you visit the site, we collect information about your device and browsing (such as your IP address, browser, and the pages you view). When you make a purchase, we collect your name, billing and shipping address, email, phone number, and payment information. Payment details are processed securely by our payment provider and are not stored by us.
**How we use your information.** We use your information to fulfil orders, process payments, manage subscriptions, arrange shipping, send order confirmations, and communicate with you. With your permission, we may send you marketing about products and offers. We also use information to prevent fraud and to improve our store.
**Sharing your information.** We share your information with service providers who help us run our business, such as Shopify (our commerce platform), our payment processor, our subscription app, our reviews provider (Judge.me), and our shipping carriers. We may also share information to comply with the law or to protect our rights.
**Your rights.** You may ask to access, correct, or delete the personal information we hold about you, and you may opt out of marketing at any time. To make a request, email us at **support@koreachi.com**.
**Retention.** We keep your order information for our records unless and until you ask us to delete it.
**Cookies.** We use cookies to operate the store, remember your cart, and understand how the site is used. You can control cookies through your browser settings.
**Changes.** We may update this policy from time to time. Questions can be sent to **support@koreachi.com**.