Shipping policy
**Shipping is always free, on every order.** No minimums, no thresholds, no codes.
Orders are processed within 1 to 2 business days. Once your order ships, you will receive a confirmation email with tracking so you can follow your ritual to your door.
If your tracking has not updated or your order has not arrived when you expected it, email us at **support@koreachi.com** and we will make it right.